Ionic Information Ltd values the privacy of its clients and visitors to the Alpha website. We understand that you entrust us with your personal and business information, and we do everything we can to maintain that trust.
Ionic collects personally identifiable information, such as your name, address, company, telephone number, or e-mail address, only if you provide this information voluntarily when you request a Alpha trial or make requests that require a direct response to you. The information collected is used to service your request, complete transactions, ensure appropriate legal use of Alpha software, provide notification about updates to Alpha software, data and services, and to provide technical, account and product support to our clients. This website does not collect or obtain personal information from visitors without their explicit consent.
Ionic does not sell or rent any personal or business information collected via this website. The same is true for personal or business information sent by email to Ionic Information.
Ionic does not send unsolicited emails to website visitors unless consent has been given (see "Marketing" below).
Ionic does not disclose personal or business information to third parties, unless one of the following limited exceptions applies.
While browsing the Alpha website, you may be able to access third party websites through a hyperlink. Ionic assumes no responsibility for the content or privacy policies at such third party websites.
Ionic Information collects information on its websites through the use of temporary "session cookies" and web server logging.
Session cookies are short pieces of data used to reference a user's basket or form contents in a temporary database while browsing the Alpha website. When an order is placed or a free trial is requested the details entered are stored in a database at Ionic Information and the session cookie is deleted. Ionic does not use text or "permanent" cookies for the purpose of tracking usage of its site or to store personal information on a user's PC. A session cookie is not an executable program and cannot do anything harmful to your machine.
Web server logging provides Ionic with aggregate website usage data to find out how often and when site content is requested. For example, Ionic may identify the pages on its websites that your browser requests or visits and the type of browser that you use. This information is used to improve the usability of our website. IP addresses are also logged for usage statistics and for security purposes to protect against actual or attempted abuse or misuse of Ionic's websites. The information is only personally identifiable if you have chosen to identify yourself; for example, by requesting a free trial.
Ionic will NEVER sell or rent your details to any other party for marketing purposes.
You can choose from 2 levels of contact with Ionic.
At any time you can choose to change your preference under the 2 options above: simply email firstname.lastname@example.org with your new preference or speak with your Account Manager. There may be a short delay before we update your preference in our database.
Ionic takes reasonable and prudent precautions to ensure that your personally identifiable data is protected against unauthorised access, use, or disclosure.
If you believe for any reason that Ionic has not followed this policy and are concerned about the use of your data, please contact your Account Manager.